Truesof ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use truesof.com or any of our digital products.
When you submit our contact form, we collect your name, email address, and project details. This data is processed via EmailJS (a secure third-party service) and used solely to respond to your inquiry.
We may automatically collect device information, browser type, pages visited, session duration, and IP addresses (anonymized) to improve our website.
We may use privacy-respecting analytics services to improve our website and products.
We do not sell, rent, or trade personal information to third parties for marketing purposes.
For users in the European Economic Area, we process personal data based on: (a) your consent when submitting forms; (b) legitimate interest in operating and improving our services; or (c) compliance with legal obligations.
Contact form data is retained for up to 24 months or until you request deletion. Analytics data is retained per the applicable service's policy.
Data may be transferred to servers outside your country. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by EU/UK law.
Our corporate website is not directed to children under 13. Our mobile games (Paw Rush series) are rated for general audiences and comply with COPPA and applicable children's privacy laws. We do not knowingly collect personal data from children.
We implement technical and organizational measures to protect your data. No internet transmission is 100% secure; we cannot guarantee absolute security but commit to industry best practices.
We may update this policy periodically. Significant changes will be reflected by an updated "Last updated" date. Continued use of our services constitutes acceptance.
For privacy-related requests, use the contact form at truesof.com. We respond within 30 days.
These Terms of Service ("Terms") govern your access to and use of truesof.com and all products and services offered by Truesof. By accessing our services, you agree to these Terms.
You must be at least 18 years old to use our corporate services. By using our website, you confirm you have read, understood, and agreed to these Terms. Organizational users warrant they have authority to bind their organization.
Truesof provides software engineering, process automation consulting, and digital product development. Our live products include the TrainerTrue fitness platform and the Paw Rush mobile game series (Match-3 and Block editions).
All website content, trademarks, logos, and software are the exclusive property of Truesof or its licensors, protected by applicable IP law.
We grant a limited, non-exclusive, non-transferable, revocable license to access our website for personal, non-commercial use only.
IP rights for custom-built software are governed by individual service agreements. Unless otherwise stipulated in writing, full ownership transfers to the client upon complete payment.
We strive for high availability but do not guarantee uninterrupted service. We reserve the right to modify or discontinue any service at any time.
Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, Truesof shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability shall not exceed the greater of fees paid by you in the prior six months or USD $100.
You agree to indemnify and hold Truesof harmless from any claims, losses, or expenses arising from your use of our services or breach of these Terms.
These Terms are governed by the laws of the Republic of Chile. Disputes shall be resolved through good-faith negotiation first; failing that, through the competent courts of Santiago, Chile.
We may update these Terms at any time. Continued use after changes constitutes acceptance. Material changes will be noted by updating the effective date.
Questions about these Terms: use the contact form at truesof.com.